1. Introduction

Khan Associates respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our website, consult with our education advisors, or apply to educational institutions through our agency.

2. Information We Collect

We collect information necessary to provide education counseling, university application, and student visa support services. This includes:

• Personal Identification: Full name, date of birth, nationality, passport details, gender, and contact details (email, phone number, address).
• Academic & Professional Records: Educational transcripts, certificates, CV/resume, statement of purpose (SOP), and academic references.
• Test Scores & Qualifications: Language test results (e.g., IELTS, TOEFL, PTE) and standardized test scores.
• Financial & Immigration Information: Documents required for visa assessment, funding proof, and prior immigration histories.
• Technical Data: IP address, browser type, device information, and usage patterns collected via cookies when visiting our website.

3. How We Use Your Information

We use your personal data to:

• Evaluate your eligibility for academic programs.
• Submit and track applications to universities, colleges, and educational partners on your behalf.
• Assist with visa application procedures and pre-departure briefings.
• Communicate updates, offer advice, and respond to inquiries.
• Comply with legal obligations, regulatory reporting, and internal quality audits.
• Send relevant updates and promotional content (where consent has been provided).

4. Legal Basis for Processing

We process personal data based on:

• Contractual Necessity: To perform counseling and application submission services requested by you.
• Consent: For marketing communications and processing specific sensitive documentation where explicit consent is required.
• Legitimate Interests: To improve our services, maintain network security, and manage business operations efficiently.
• Legal Obligation: To satisfy statutory compliance and immigration reporting rules.

5. Sharing Your Personal Data

To fulfill our recruitment services, we may share your information with:

• Partner Educational Institutions: Universities and colleges to which you apply.
• Government & Visa Authorities: Embassy and immigration services assessing your entry clearance.
• Service Providers: IT support, CRM platforms, and language testing bodies assisting in our service delivery.
• Legal Authorities: When mandated by applicable law, court order, or regulatory body.

We do not sell, rent, or trade your personal information to third parties for commercial marketing purposes.

6. International Data Transfers

Because we assist with international study opportunities, your personal data may be transferred to and processed by educational institutions or cloud service providers located outside your home country. We ensure appropriate safeguards (such as standard contractual clauses) are implemented to protect your data during international transfers.

7. Data Retention & Security

We maintain technical and organizational measures to guard against unauthorized access, loss, or disclosure. Your personal data is retained only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, and reporting requirements.

8. Your Data Protection Rights

Depending on your jurisdiction, you have the right to:

• Access, update, or correct your personal information.
• Request erasure or restriction of processing of your personal data.
• Object to processing based on legitimate interests or direct marketing.
• Withdraw consent at any time without affecting prior lawful processing.